JLGB Privacy Policy
Last Updated 30th July 2020

The JLGB takes the issue of privacy very seriously and is committed to ensuring that all data provided to JLGB is protected and respected. This policy sets out how the JLGB processes personal data collected through its activities, programmes and opportunities and outlines your privacy rights. As we continue to strive to ensure our policies and procedures are relevant and appropriate, this Privacy Policy will be updated.


The JLGB helps to develop young people through a journey of age progressive awards and opportunities as well as promote citizenship, community development, racial and religious harmony. The JLGB collects various categories of personal data and special category data in order to achieve its objectives; deliver, promote, inform and improve our activities, programmes and opportunities; raise necessary funds; and comply with our legal obligations.

Members, Participants, Parents, Staff and Volunteers - JLGB collects and processes personal data on persons who take part in JLGB activities or express and interest in taking part. Data collected includes, but is not limited to: name, date of birth, contact details (telephone, mobile, email address, postal address), gender, religion, parent/guardian and emergency contact details, occupation, health & welfare (such as disabilities, medical conditions, additional needs or support), activity information (such as attendance history, award information, volunteering and achievements, accreditation evidence). In addition, we collect further information on staff and volunteers such as, but not limited to: DBS check and certificate information, references, awards and qualifications as well as any personal data provided to us as part of a CV or application form such as their eligibility to work in the UK and National Insurance number.

Payments (including donations) - JLGB collects and processes personal data on payments received from and made to persons. Card information for online payments are passed directly to a card processor. Any card information provided direct to JLGB, such as on a paper form or via telephone is passed on to the card processor and then deleted or destroyed. JLGB discourages the submission of card details via email.

Supporters and Partners - JLGB collects and processes personal data on persons with whom it works with and who support the activities of the JLGB.

Case studies and surveys - As part of improving and promoting our services, JLGB collects information through surveys and interviews for case studies and to review and tailor activities we offer. This includes details of their experiences; feedback on activities and suggestions for future improvement.

Website - JLGB websites collect and store information in order for them to operate, and to allow us to manage and deliver activities, awards and programmes. Our web servers also collect information, including logging access and other usage information which can be used to detect or analyse any suspect activity. The JLGB website uses cookies to track your visits and log in preferences in order to help us improve our site and ensure a positive user experience. It is possible to view the contents of a cookie or to prevent cookies being stored on your computer through accessing your browser preferences.


JLGB collects and processes personal data from young people, their parents / guardians, volunteers, employees, partners and others in order to:


JLGB processes data, and special categories of data, on the basis that one or more of the following apply:


The JLGB works closely with various partners to help deliver its activities, including the Duke of Edinburgh's Award, National Citizen Service and Open College Network.

JLGB does not sell personal data to any third parties and only shares personal data with trusted organisations, groups or individuals who enable JLGB to: process and store data; deliver the activities we offer; ensure the safety and security of individuals; comply with the law, where it is required to do so; enforce a contract or agreement; or to protect the rights, property or safety of JLGB, its staff, volunteers or others.

Personal data is stored and processed appropriately with third parties to allow JLGB to achieve its purposes, but not for their independent use, unless they have permission or a legal obligation to do so. Personal data is kept for as long as is necessary to fulfil the purposes for which it was collected, or be available for any legal claims which may be brought to our attention.

Such third parties include schools, partner charities and/or organisations, suppliers, contractors, service and activity providers including cloud-based and data profiling services, mailing companies, award bodies, government bodies as well as legal representatives, auditors and companies who enable electronic communication for emails or text messages.

Third parties with whom JLGB shares personal data are located within the European Economic Area (EEA) or on the basis of an adequacy decision by the European Commission (e.g. Israel) or where adequate safeguards are in place to protect the personal data.


We are committed to ensuring that your information is secure. All personal data held by JLGB is stored securely and we have put suitable measures in place to secure the data we process. This information is restricted internally and access is only granted to persons who require it. The type of access given to such persons will depend on the purpose of use and will be limited to only include information that is appropriate to their role and position within JLGB and we are satisfied that they can and will adhere to our high standards for data protection and security.


Relevant privacy laws provide individuals certain rights in respect of their personal data, details of which are available on the website of the Information Commissioner's Office. You have the right to access, amend and have any inaccuracies in your personal information corrected which can be done by logging in to your online profile or contacting JLGB. Where consent is the legal basis for processing, you may manage or withdraw this consent at any time by notifying us in writing, however, this will affect how we can interact with you or provide you with services. You also have the right to ask for your personal data to be erased, unless there is an overriding legitimate reason, legal or contractual obligation requiring JLGB to continue holding this information. In certain circumstances, you have the right to object to JLGB in processing any personal information stored, providing you have legitimate grounds for doing so.


JLGB can be contacted by emailing dataprotection@jlgb.org or by post at Camperdown, 3 Beechcroft Road, South Woodford, London E18 1LA. You can also manage your electronic communication preferences at www.jlgb.org/managepreferences.